Claims Centre
At Real Insurance, we understand that if you ever need to make a claim it can be a stressful time, so we are always looking for ways to make claiming easier for you.
How to claim
Use the details below to find out how to make a claim, and how to get in contact with the Real Insurance Claims department:
Car Insurance Claims
24/7 Claims Lodgement
Home, Contents and Landlords Insurance Claims
24/7 Claims Lodgement
Life Insurance Claims
1300 307 297
Monday to Friday, 8am to 8pm, AEST
Funeral Insurance Claims
1300 307 297
Monday to Friday, 8am to 8pm, AEST
Income Protection Insurance Claims
1300 307 297
Monday to Friday, 8am to 8pm, AEST
Health Insurance Claims
1300 832 028
Monday to Friday, 8am to 8.30pm, AEST
Saturday, 8am to 1pm, AEST
Pet Insurance Claims
1300 096 023
Monday to Friday, 8am to 8pm, AEST
Travel Insurance Claims
1300 551 513
Monday to Friday, 8am to 6pm, AEST
travelclaims@allianz-assistance.com.au
Call emergency services immediately if your condition is life threatening.
For 24-hour emergency assistance, please call Allianz Global Assistance on:
- +61 7 3305 7499 if you’re overseas, or
- 1800 010 075 if you’re in Australia.
Bike Insurance Claims
If your bike has been stolen or maliciously damaged, call and report the incident to the police straight away.
Complete this online claim form including any supporting information, such as a police report.
Our claims team will contact you within two business days.
For any queries you can also contact our claims team on 1300 277 002, Monday to Friday, 8.30am and 5.00pm, AEST